Current Vacancies

With a current workforce of over 200 employees based in the East Midlands we are looking to expand our team. If you would like to work for one of the leading consumer furniture brands in the UK and are interested in any of the roles advertised below please send your CV along with a covering letter to [email protected]. For information regarding how we collect and use personal information about you during the recruitment process, please refer to our Candidate Privacy Policy.

Position

Development Upholsterer
Position:Full Time
Department:Development
Location:Castlewood, Sutton-in-Ashfield, Nottinghamshire
Experience:See Below

Parker Knoll Upholstery Ltd is one of the UK’s leading consumer brands of upholstery, supplying furniture retailers across the UK.

Working as part of the Development Team you will be responsible for prototyping and producing furniture from the design concept to fully formed furniture, ready for production.

Key responsibilities will include:
• Planning each stage of developing a piece of furniture from concept to finished article
• Communicating with external suppliers for ordering of components
• Liaising with Design team, frame and fabric CAD teams, Development Manager and Machinists throughout the process.
• Train models into factory for production.
• Manage information on Bills of Materials and Upholstery specifications.
• Assisting with day to day tasks within the department.
• Helping with the annual programme of external shows and exhibitions.

We are looking for hard-working, self-motivated people who are looking to become part of a progressive and successful manufacturing company. As a key member of the team you will be required to have a flexible and methodical approach, working on your own initiative and to tight deadlines.

Ideally you will have an excellent working knowledge of upholstery, ideally within recliners and motion technology, using leather and a variety of matched and non matched fabrics.

Applications should be submitted to Emma Thrall: [email protected]

Customer Support Advisor

Working in the Customer Support team you will provide excellent customer support service and product information to our customers, retailers and Parker Knoll Sales Representatives.

In the role, key responsibilities will be:

  • To manage enquiries relating to the website including brochure and sample requests as well as general enquiries.
  • To manage correspondence and enquiries regarding sales orders received via telephone, fax and email.
  • Clarify queries relating to orders before processing
  • Regularly check order book and deal with issues arising
  • Process Export Orders and Book Export Transport
  • Advise store of issues with delays in respect of order failures
  • Advise stores of late dates on orders relating to fabric delays
  • Liaise with retailers regarding scheduled delivery of outstanding orders
  • Provide feedback to the management regarding consumer/customer comments

To succeed in this role, you will need to have excellent administration and customer service skills with the ability to organise and prioritise workload.   In addition, the successful applicant will be a strong team player with good attention to detail and the ability to communicate across all areas of the business.

Applications are invited in writing with a full CV Emma Thrall, Group HR Executive, [email protected]